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Giving a human voice to an IT provider

Business Challenge
  • Acquisition


  • Data & Technology

Our contribution

Ofi provides B2B technology services for innovation projects, digital transformation, and change anticipation processes. The company is present in 17 countries and has more than 17,000 satisfied customers.

To continue scaling and expanding their market, they needed to initiate the automation of the point of contact on the website. However, the first challenge was to explain simply what each of the services constituted.

We helped them take the first steps to automate the contact points and promote their services on their website, as well as the content and messages for visitors.

Product Language, Language Strategy, Product Design, Website, Help center

More Data & Technology

More Product Design